Customer Ratings & Reviews

Haven't used the service yet but have in the past and it was good.

Excellent service, good recommendations and quality in product..

Geek Squad provides excellent service. I take my PC in quarterly for a clean up and they are always on time, happy to provide service and are thorough with any questions or concerns I may have and provide excellent feedback on how my equipment is running.

The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.

At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

This television has been great for our families movie nights

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

Great price for warranty, best and affordable warranty cost

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

Excellent picture and size. Works well for Play station also.

Great to have protection on the things you love. It’s easier then spending money for no reason to purchase an item when Best Buy’s No hassle plan of attack works better than PC Richards or even HHGreg from back in the day. They actually cover you.

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

wow i was surprise how fast they came and check my tv within weeks they had the parts set up an appointment an came to repair it i told all my friends about it an got it for a peace of mind when u buy electronics so for now on guys dont forget to ad geek squad

The Geek Squad arrived and set up our TV and paired all of the devices. They pointed out that our electric outlet wasn't a surge protected device, so they offered a 6 outlet 2 USB low profile home theater to protect our entertainment system. Thanks guys!!

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.