4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 30,774 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast ,.............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. have been using geek squad for many years and plan on using in the future. helps in keeping my equipment running smoothly and the way it is supposed to run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely get this just in case if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the extra protection on my equipment for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding your new Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have protection on your items that you purchase, because accident do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers screen burn on OLED's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection gives piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad already helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hind sight is 20/20

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for standing behind your product best buy have good prices on there products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Samsung 75” TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

    I would recommend this to a friend