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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 30,774 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable agents that are ready to help out and install equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. I am so happy we got the protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the Geek Squad behind my Purchase! They do fine work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowbody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection I didn’t know I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service by the geek squad. Great to have because you never know when you will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good protection for devices will 100% recommend buyers to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with there service very friendly and helpful best customer service I’ve ever had they really know how to keep there customers happy. Just wish there warranty prices was a little cheaper $500 for 5 year warranty for my oled c9 I think it’s a little steep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in great condition had to do a replacement for the remote i had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection with open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of open box television and a 5 year geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it with new television, extra warranty for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i would have knew how this works but anyway i am glade i got the service cause i needed it a month after purchasing but could not use it untill a year later the manufacturing warrenty last a year an had to be used 1st

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty from Geek Squad for TV purchase. No brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t have to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great coverage specifically for dead and burned pixels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in handy for sure and handled my issues swiftly

    I would recommend this to a friend