Customer Ratings & Reviews

We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

I purchased these plans for every product I buy from Best Buy

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

Helpe set up smart tv to my new receiver ove the phone.

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

I haven’t had to use it but I’m glad it’s there if I need it.

Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

Sharp quality and large screen size, for a small price.

Geek squad was fast and awesome. Repaired laptop same day

I would have given 5 stars because the protection is good but Best Buy in store customer service tried to make me pay twice for Geek Squad protection if my son hadn't noticed

Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

Excellent Product and service Quality l like how look !!!

I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.

Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

Great job and excellent customer service as always you can trust them

I always purchase an extended warranty on products I purchase from Best Buy. In the past if the product fails I would return the damaged product back to the store without any hassle at all. They would either exchange, refund or order me something newer if the old product had been discontinued. I rated the extended warranty a 4 because Best Buy extended warranty is a little higher than Sam's extended warranty on televisions or some other electrical products.

Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!