Customer Ratings & Reviews

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

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Excellent tv , would get it again. Quality is verry nice

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

Extremely professional and nice. Did the job fast.

Very good, brand very good quality, all very good,

Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad

I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

I have had excellent experience with geek squad protection plan

They are very respectful and responsive and get the work done

Always get the protection plan because you never know when you might need to replace whatever you bought

Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.