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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30315 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 30,315 reviews
  • Rated 5 out of 5 stars

    Protect your purchase the smart way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to have piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Best Buy Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loves it! Easy ordering, fast shipping amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in store describing the differences in the tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective insurance for your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered our TV in timely manner good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Easy replacements good service and customer care team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always helps !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very happy with the tv i got life savior as i love playing video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD HELP OUT TO SET UP MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get when you buy a large TV 75 if it goes south then your covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.

    I would recommend this to a friend