Customer Ratings & Reviews

Loved the service. It was quick, easy and enjoyable.

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

I don't buy Geek Squad protection, but I guess if you did then it would be ok

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

I haven't used the 5 yr warranty and I hope I don't have to.

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

very good service at the moment and they clarify all your doubts with the team, thank you

I actually upgraded my Geek Squad PP to 5 years prior to delivery

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It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

Great tv good picture really pleased will definitely be back great place to buy from

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.