Customer Ratings & Reviews

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

I enjoy my protection if they can’t fix it they replace it

For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

Amazing staff , helpful with all my needs and overall phenomenal service

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

Great sales associate was a terrific help with great advice and assistance. He was such a big help and did a fabulous job of up-selling the products I was just checking stuff out.

This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

I will prefer this service for all advantages in case of something happen. The cost/benefits is excellent.

Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

Always get the protection plan because you never know when you might need to replace whatever you bought