Customer Ratings & Reviews

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

Excellent service from the cashier on that day there

This plan will make my tv worry free for five years for the price

Geek Squad set up our TV and answered our questions. Happy with their service.

I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

They helped me build my pc even when I came to them about 3-4 days in a row lol thanks guys!!

Great TV for gaming and watching sports and movies.

Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.

Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

Great job and excellent customer service as always you can trust them

I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

So far do not need there assistance love my TV Love

I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it

Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

Always go for protection, its just worth the minimal upcharge for the peace of mind.