Customer Ratings & Reviews

Replacing 18 month old TV that went irreversibly to black screen.

For approx. $20, you are fully covered just in case there are problems with the Geek Squad......

We had purchased a 4-year but raised it to 5 years. And I hope I am saying that correctly! We have already had a young man come out and he was a great repressive for your company. Helpful.

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

They seem to do a good job of taking care of you and honoring their word

I buy all my electronics from best buy. They have great customer service and the best products

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

I haven't taken advantage of the service yet but it is good to have the peace of mind.

Havent really used this as i have had no probkems with my product

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

Best Buy do back up on their warranties are very good

Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

I'm thankful that I don't have to worry for several years that my TV is gonna break down. My previous TV died just a little over a year, and of course I didn't get the warranty that time! Learned my lesson.

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.