Customer Ratings & Reviews

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!

Great price for great features. Exceptional value

We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

I’m so glad that Best Buy have you guys I like having protection on shorten things like tvs watches and apple products and other things too it’s very helpful.

Great job, very trustworthy and communication was excellent

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

I love the geej squade they have fix laptops and answered many questions. I recommend them.

The Geek squad team was very willing to help when our television stopped working.

Simple advice from a geek squad representative helped me complete the set up on my own.

Peace of mind incase of a problem. Reasonable pricing for the coverage.

The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

Geek squad representative was outstanding. Arrived timely and performed service quickly.

Everything was great thanks for your service!!!!!!!

Geek Squad never used but heard a lot of good just hope I never need to use the service.

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.