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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30334 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 30,334 reviews
  • Rated 5 out of 5 stars

    Makes me feel more confident about buying the 85’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service yet but glad it’s an option to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the thought alone with having 2 years of geek squad protection is awesome sometimes things does not begin to function properly anymore til after the 2 years but just Incase it’s always great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Go Wrong With This Offer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when needed for all our support when we have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my TV and yes it is worth it. I can relax for the next 5y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the Geek Squad on hand! They are Johnny On The Spot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Best Product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection/peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on all my appliances. I've had to have computers fixed and eventually replaced. They provided great service and ensuring I don't loose my money on a purchase even if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this warranty but havent had to use it yet bc installed the TV ourselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service but the warranty is misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, I highly recommend this company and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that provides ease of mind for any problems regarding my tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s delivery was efficient and on time. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential if you have a big family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

    I would recommend this to a friend