Customer Ratings & Reviews

Happy with the piece of mind geek squad provides. Would purchase again

After having the protection plan on a few other purchases I had to have it on the TV. Protection plan makes everything right if you have a problem.

Geek Squad Protection is essential for all my merchandise that I've purchased They provide excellent services and have always resolved any problems that I've had in the past

Good insurance hope I never have to use it gives your piece of mind

Although at this time I have never had to use my Geek Squad warranty protection plan but it is nice to know that I have it in case I need repair or replacement of my equipment.

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

Don't take a chance on your TV not breaking, get a Geek Squad Warranty . I've used mine , and they take care of your problem. Your don't need to worry about it.

I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

Purchased as early Christmas present for my grown kids. Their tv was going out in groups of pixels. They love the t.v., not so much the remote.

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

The sound and quality exceed my expectations the sound and image quality is great and is the perfect size the only issue is the remote stop working

Don’t waste your money get that warranty it is important in the future. Just like insurance better to have then not. Greatest investment that I have made in my life

The tv would not pick up off air channels. Exchange for another tv.

I always get the protection plan. It has saved me twice! No hassles!

Great protection plan. Overall satisfied with this buy

First time I purchased a warranty at a good price.

Haven’t used to Geek Squad yet haven’t had to. Daughter set it up to Alexa to turn on & off. Go to selected channels.

Sold by me and wouldn't have not had it any other way!

I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken

Gives me peace of mind once the warranty expires or if you’d rather have Best Buy deal with the manufacturer on your behalf. It’s better to buy the 3 year warranty for value