Customer Ratings & Reviews

Always good to get this if you buy something expensive.

Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

Always get the Best Buy extended warranty best in the business not like Office Depot or you have to send it away somewhere with Best Buy you can bring it back to the store

Squad protection is a good product to have because the staff are very knowledgeable ,very courteous and I respectful. I am glad I purchased the geek squad protection

Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

Geek Squad is very helpful and warranties are good.

I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

We use the Geek squad for everything we purchase at Best Buy. Delivery is quick and they are professional in every way. The service is one you shouldn’t pass up.

This warranty is totally worth it. I’ve only had to return one of my electronic purchases one time and I got a full refund!

The technician was quick and on time, did what I needed

I love having the peace of mind of knowing if my new TV fails, it's covered.

This is a protection plan. I have had excellent experience with geek squad changing components on my computer and using best buy warranties on my old smart watch so there shouldn't be an issue. But only time will tell.

For about 20 years I’ve purchase my tech from Bestbuy and Geek Squad has always been a great addition. I’ve never had issues with them. Great support and totally worth it.

Peace of mind for 5 years for my OLED. It doesn’t get any better than that.

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Just bought a new Hisense TV and it’s nice to know if any issues arise I’ll be safe for the next 5 years. Peace of mind is definitely worth the extra cost

I always purchase the protection plan on larger items like electronics and appliances and they have been well worth it. No problems on getting them fixed.

The guarantee is perfect. I think everyone need it for in case.

Since I first purchased a protection plan for an item, I will always purchase these plans with any larger purchase. If there are any problems at all, this protection plan will make repair or replacement an easy hassle free ordeal.