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Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 30,361 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad before and to know I have a protection plan with them for my new electronic purchase, makes me feel safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with any questions I had and were straightforward with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i never need the protection but we will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel great knowing I have protection for my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buying extended plan at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Came out once already, did fine !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring this back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they don't do the 5 year plan anymore would like it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always satisfying Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It covered my old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covered my old TV and helped purchase a replacement. Setup was a great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect that Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do take anything home without it. There will be a time you will regret it with the quality of electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we can call them anytime fast responding to service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this with everything from Best Buy. Great support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a favour for love best by perception friends hassle free if anything happens all you have to do is bring in need if they can't fix it they will replace the I never had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great $ saving program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value, they take care of you right away. It is definitely worth every penny specially since the quality of the tvs have gone down the hill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for OLEDs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan comes In handy my first tv the screen was cracked second tv was not familiar with the brand and my third tv was just what I was looking for the service was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Best Buys geek squad service. I always purchase even though to date their products have outlived them. Money well spent for that extra security.

    I would recommend this to a friend