Customer Ratings & Reviews

We have always purchased the geek squad warranty on everything we have purchased with best buy. The plan has proven time and time again to be so worth every penny and every person we have ever had out has been very knowledgable

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Geek squad protect is good to have. It covers your purchase entirely.

Technicians were helpful and friendly, giving assistance where needed

I will never buy a Samsung tv again because it died so early(6 years)

Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

Geek squad is always available and are fairly knowledgeable!

I've only had to use this service once. I called the help desk and they were actually able to fix my issue over the phone. I didn't have to pack up and bring to store. Excellent!

Great so far. Love it can’t go wrong with this tv!

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

Love having the peace and mind of coverage in the event anything happens.

Have always gotten the geek warranty. Never had a problem when had to use.

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

I feel it's important to get the extra protection.

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.