Customer Ratings & Reviews

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

I love geek squad. Its nice being able to take the item in and 9 out of 10 times they just give you a brand new product!

Agents were helpful and friendly. Helped me each step of the away.

Beautiful color amazing size and as always the best picture from Samsung

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

A regardless service. All the staff very good and efficient.

The team were very knowledgeable and helpful when I needed help with my MacBook

They mounted and set up my TV and my remotes, great service.

Well worth the warranty for any electronic item purchased

I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

So thankful that this service exists. Life saver. You will never regret purchasing this service.

I love the comfort of knowing I have geek squad protection with all my products. Knowing that they will come fix it or they will replace it is good to know

I hope my tv never breaks but i feel safe having this quaranty

I love having the peace of mind of knowing if my new TV fails, it's covered.

Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

It’s always worth it to protect yourself, you never know what could happen!

Delivery was perfectly timed. Hope we never need help, but know they are dedicated staff.

A small price for peace of mind in the future. Smart choice