Customer Ratings & Reviews

Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

How could I not protect my investment? Truly a great value, definitely a no brainier! This is my bedroom tv, I watch it daily as I get ready for the day!

The agents fixed my computer and fixed it fast. Explained everything in plain English so I could understand it, not computer talk. And was safe about it

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

I always purchase the Geek Squad plans since the 1st one I purchased covered the 1st tv I bought when it had an issue.

Having the geek squad protection plan after my warrenty ends is great. It really gives me a great peace of mind. Plus the price is reasonable.

The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

Headphones connect nicely can’t even go outside a little bit and they will connect very impressive product

I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

Great service. Peace of mind. It may sound expensive but the service is great. Once you take it after that you just need to call and everything is free.

I purchased a new Vizio TV and added the 5-Year protection plan for peace of mind. For the minimal cost I feel this is a great added value from Best Buy.

I purchased this for my mom when buying her a TV. I purchased a three year protection plan. Her and I thought it was great deal. It covers mainly all damages.

Great extended warranty great price and covers more than other warranties

I haven't had to use them for this TV but they have fixed other things, they helped me setup, install and direct. a must have when you don't think you need.

I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

I bought this protection plan for my new television, with electronics you never know if you're going to get one that has a glitch. Now I don't have to worry about it.

Just your typical warranty purchase. Not really much to say.