Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30814 reviews
(30,814 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always had good experiences using the geek squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr. Sharp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a chance to use them yet!!!!!!!!!!!!!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
To the Geek-Mobile!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's hope that my post does not mean that I will need their service for repair. It's like insurance - better to have it and not need it than need it and not have it!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
You’re awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy extended warranty! Its worth it for sure, thank you guys!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Needs Improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
*knocks on wood*
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always go with protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service nice people when you call easy going people
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Geek Squad protection plans worth every cent.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get geek protection on all my devices. They cover everything and support the purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad is a great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad is the best had some issues setting up my tv they helped me during the process and all is well now
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having my Geek Squad protection service provides me with a definite peace of mind. I would not purchase an electronic product without this service.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had geek squad protection for multiple items for many years, I have used the service and have always had a positive experience.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is a must have with all new tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
WORTH IT.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it, especially when you have tv’s or anything you want to protect just incase.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Unbelievable technical support both on computer/tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Enjoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never have any trouble with the insurance plans.....
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Carter family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always safe to back to help, when your not sure what wrong. When you have tried all things.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Affordable warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent price for 5 years on a budget tv that has some reviews about quality issues. TBD if it is needed in 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
