Customer Ratings & Reviews

The warranty was as advertised, ran into issues with my TV, exchanged for new TV with no issues.

The five year warranty is just for extra security just in case something goes wrong.

The agents are always there to answer any questions

The TV I had the panel was bad and the plan was worth the cost

Wasn't going to purchase at first but the employee told me the benefits and it wasn't expensive and worth the ease of mind. Hopefully i wont need to use it though

2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

Tv good last years when watch tv and playing my xbox series x on it

Great guys did a great job and got it done pretty fast

Getting a Best Buy warranty is always a good deal! With the smart tv's being a "fairly new" technology, I figured I couldn't go wrong with the fantastic Best Buy Geek Squard looking out for me for the next 5 years!!

The safety and protection knowing if it breaks they will fix it

I’ve never used this service before but I bought this knowing it gives me security in the event one of my kids throws another toy at a very expensive tv.

When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

We have used the Geek Squad for multiple computer fixes. Whether it was to tune up a computer, remove viruses, fix any big or small problems with knowledge.

I always try to buy the protection for the items I buy because you never know if you going to need them to repair the items ONCE AGAIN THANK YOU BEST BUY

I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

I recommend purchasing Geek Squad protection. It gives you the confidence knowing you can call on them if you need help

They've taken care of my computers and the one I bought from Best Buy. Everything works great and if at top speeds.

I’ve used their service with every purchase I’ve made. Would not make a purchase worth establishing Geek Squad protection plan.

Wanted to have protection on such a big purchase like this