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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 30,389 reviews
  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did installing ourself it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need any help with Geek Squad but maybe next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this piece of mind. Best competitive price for five-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do not expect to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those purchases you make hoping you never need it. And with the quality of Samsung, I do not expect to. But it is pretty cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase made at Best Buy!! The team comes to your house with any tech issues, will mount TVs, you name it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to add Geek Squad Protection. You never know when you might need them. And they are very effective and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase a television without Geek Squad coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my tv screen. They helped me out right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thatnk you Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for my purchase be back soon for something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to ask this Squad Protection Because the employer does not offer to be an option to put in my electro domestic item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s protection plan for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use the service yet but looking forward to using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my laptop super quickly!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable service from excellent tech's.Very professional staff.Great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so great to know that this product is protected for two years. I had a TV that went out of order at 18 months. Unfortunately the warranty was 12 months. No choice but to buy a replacement....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, they are there when you need them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The picture is excellent. If you're watching something with 4K resolution, the picture quality is unbelievable. The sound is so-so, but if you want to improve it, you can add a sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase this membership, I was a bit skeptical. My printer needed service. Geek squad showed up and was able to service my printer quick and I was able to continue my day productively.

    I would recommend this to a friend