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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 30,389 reviews
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont cover everything they day they cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont cover all cases they have listed and tey to escape from providing coverage. But do provide basic coverage. Overall not worth it. Paying 30 bucks to cover TV worth 150 bucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5yr extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this extended warranty but it definitely give you a piece of mind with such an expensive TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection this is a must to get accidents happen and its ease to get your product fixed or replaced with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection this is a must to get accidents happen and its ease to get your product fixed or replaced with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection this is a must to get accidents happen and its ease to get your product fixed or replaced with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection this is a must to get accidents happen and its ease to get your product fixed or replaced with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Coverage Worked Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to replace tv within 2 year protection time. Just miscommunication on install of replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when making a big expensive purchase. It just sucks that the 2 years kicks in right away and not after manufacture warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    scam….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is a scam; it doesn't cover anything. It covers the same things as the manufacturer, and the manufacturer covers them for free. I recommend you don't buy it; it's absurd and ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to spend extra after the initial purchase. But lets face it, you spend all of that money on a new TV for a 1 year manufacturer warranty!! worth the little bit extra to know that you are covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to add this to an open-box tv purchase, which is excellent. My last tv died after 1 year, so I am a very happy I had extended warranty protection. Saved me lots of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries Purchase With Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free purchase when you add the extended warranty, the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service in the past and been happy with result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE DIFFICULT TO REACH A TECH.. BUT THEY DO GET THE JOB DONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy customer I’m very happy and impressed to have the option to purchase a two year Geek squad protection for a reasonable low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I never have to use the Geek Squad protection. Two year plan if something is going to go it's usually within the first 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an issue with my new 75 inch toshiba setting it up .made one phone call issued solved they great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

    I would recommend this to a friend