Customer Ratings & Reviews

An addition to any product which allows for peace of mind in the event of technical malfunctioning. Highly recommended.

Greta Great purchases for kids Christmas so happy to have a 5 year extended warranty with kids. Its a fix or replace can't beat.

Hated paying for insurance, but couldn't walk not having that coverage to be able to walk in and drop off at BB instead of sending to the manufacturer. Hope I never need it, but peace of mind is nice

I bought to protect my TV. Had problems before with Walmart tvs and the value was too good to pass up for that just in case situation!

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Always I buy warranty really it’s helpful when you have issues they help you very fast and they have good experience high professional

Excellent Protection, It gives me peace of mind if the manufacturer's warranty expires after 12 months. Reasonable cost.

Protect your investments with geek quad. And issues will be addressed

Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

Always have been there were extremely happy with my service is

These extended warranties are always worth the money you pay for them

My son hooked up the tv on the entertainment center, nobody from Best Buy helped , the delivery guy was not around

great price for protection when you want your electronics serviced

I always purchase Geek Squad protection plan. It has saved me countless times. I would never consider a tech purchase without their protection plan.

Always recommended getting geeksquad with any purchase they make it easy to replace your products . Had no issues when my 75” Sony tv went bad.

very useful if you buy an expensive tv / oled and want it to last longer than it might otherwise

I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

was in and out of store within 15-20 minutes with my purchase

Same same same. Got to get warranties for all stuff. It’s better to be protected than not at all

They are great answer all your questions and smooth sailing when with repairs