Customer Ratings & Reviews

I love knowing that so long as I have geek squad protection I'm covered if anything happens to this product!

This is a good item to have for hard to get places in the yard it can be a little heavy but worth it

I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.

I am not a techie, so I count on help front the Geek Squad. They are always helpful, respectful, and patient with my lack of knowledge. Love knowing that they are there if I need assisstance.

I don't think I'm going to be purchasing insurance for my products anymore. They have all held up pretty well and plus the insurance is expensive especially when you don't put it to use.

We had a tv that stopped working for no reason.after several repair calls, they replaced our tv and it’s so worth having this service.

I hope I won’t be able to use my geek squad warranty review in bad taste but I’m looking for it’s a good service

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

I always buy these things and from timer to time have had to use them and Best Buy does a great job in taking care of their customers

The agents came and looked at my TV and tryed to fix it. Couldnt so we got a credit of use in the store or on line. Good job.

I love having the comfort and the protection of geek squad covering my product. They will come fix it or replace it if anything happens

Good service as always alwas do a good job helping.

Have always been Knowledgable People that took care of My Products for 15 years now.

When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

I'm sure excellent will be provided when the time comes.

the care plan is worth it if you are worried about your technology working up to 2 years from purchase. It's worked out in my favor a number of times.

After reading lots of reviews for QLED and OLED TVs, I determined there are a few problems with these TVs so we purchased the warranty for peace of mind on a 2,700$ tv

I bought a Sony Bravia and feel much better knowing I have this protection other than manufacturer’s warranty.