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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30405 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 30,405 reviews
  • Rated 4 out of 5 stars

    Glad to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I am grateful to have and some thing I’m grateful I have an idea Quetion to use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued us when our huge tv stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always wonderful, fixing things for us and if they can't then replacing . Never a bad idea to purchase protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good easy to get ahold of and make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind to have a warranty just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it and I hope I don't have to, but it give me Peace of mind knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it and I hope I don't have to, but it give me Peace of mind knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're the greatest. They helped me set my laptop up and get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home mounted my TV so quickly I was very surprised. They were very respectful and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the geek squad service. I always get the coverage on all electronic purchases. Highly recommend them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Plan

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i can get warranties with best buy to help me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy, easy claims! New products arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped a couple of visit with out MacBook. It gave us free install for our backup camera for our newest driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have Ggok Squad as back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as insurance against any future problems. It certainly gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, gives you confidence in your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase >$1000? Just do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't make a purchase over $1000 without adding geek squad protection. No frills, no hassle, just fix whatever problem you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service was able to get a repair easily ! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must program when you’re buying an expensive item protect your investment

    I would recommend this to a friend