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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 30,822 reviews
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squads service when i need it for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but Its better to have it and not need it then need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this coverage with hopes that we won't need it but the price is reasonable for the peace of mind. Just in case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't buy online for LG C2, very frustrating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that I could buy this online, but after many support chats, in which I was told I could buy it online, I was told that I could not in fact buy it online and had to drive back to the store to buy it. (40 minute drive!) Very annoying that multiple employees and support agents had no idea the C2 had to have it's protection purchased in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i get a item i get this because its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product repair coverage. I would definitely purchase this coverage for items purchased in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use geek squad because the items I have purchased have not caused me any mechanical problems. The people in the geek squad are usually ready and able to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have to maintain a peace of Mind and sleep at night…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on Greek Squad 5 YEAR protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically if it breaks in 5 years Geek Squad fixes it what a deal. plus I got a really great deal with the total package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cripeled Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rescued our laptop from some software contaimination. It was a relief to turn it over to them and get it back in two days, healthy as can be. Works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and tv go bad and got a new one with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love using the geek squad for my technical problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance really.. unknown reliability with tcl, Hisense,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind when I need the service I don’t have to worry about the cost… it’s included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for 2 year service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this service on whatever I purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is probably the best on the market for the value and quailty, definitely recommend if you have a high end tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure working with Geek Squad. Service has been great whenever I have needed them. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 yr plan for an open box tv purchase. Hopefully I never have to use it, but it's good piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap for that much protection, easy to sign up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection less to worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the added protected to the piece of mind in case there is a failure after the manufacturers warranty expires. No regrets.

    I would recommend this to a friend