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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 30,416 reviews
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection on a tv never hurts... Especially with how "Disposable" they have seemed to become. Salesperson was a help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties are a must have now a days. I wouldnt get any appliance or Tv without one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for about two months now but it still amazes me with the quality of blacks and viewing angles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for extended warranty. They will fix it or replace it no questions ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to purchase the protection plan. I was nervous about all the problem I read about all the smart TV. This protection will give me peace in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection to be on the safe side just incase the tv broke after the manufacture warranty ran out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad fixed my computer issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this Geek Squad plan every year, and have had to use it numerous times! Comes in really handy, if you have any problems with the items that are covered under your plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can buy when you make purchases at best buy. They always fix or replace the item with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I Don’t Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to utilize this service yet, hope I never do. I set up the TV my self. It wasn’t a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Normally do not buy protection plans for the items I buy but the price for this tv was very good so I went ahead and got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came an replaced my tv that was under warranty and had stopped working.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate there is no voice control on this tv. I didn't notice that it didn't have it until I got it home. The remote buttons are Soooo tiny. Its all black and vey hard to use. It takes forever to get to the sleep timmer amd thats a feature I really like to use. I was laid up and couldn't go see this in person and no way to return it. The picture is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Available when you need THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only needed them once for dishwasher. did a great job finding the issue and fixing it on atimely basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this in the past and they have always come through for me. I never buy a big priced item without a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad team! They are the best when it comes to warranty exchanges or when you have any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know there's a plan to get with new products that if anything happens you are backed up. Cracked screen or just stops working I am glad I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a worthwhile purchase for a 5 year protection plan, especially since the last TV we bought in this price range died after 1 year (just after the factory warranty expired).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is priceless!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans for bigger ticket items. I had a TV go out on me, and I was given a store credit to use towards the purchase of a brand new one.... 3 years later!

    I would recommend this to a friend