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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 30,423 reviews
  • Rated 5 out of 5 stars

    Be Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont have protection, get it if you still can! I love having ease of mind knowing GeekSquad will come to my rescue should amything occur to my tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Term Life Insurance for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful! Nice to have someone to talk to face to face instead of over the phone and in another country!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I like a lot it help very much keeps my stuff godd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The fastest installation ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't recommend it more. It's a great service for minimal membership fee compared to what you receive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV it provide me with the clearest picture and stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVER YOUR PARTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HOPE I NEVER HAVE TO USE IT BUT IF I NEED IT I KNOW FOR AT LEAST 5-YRS. I'LL HAVE PROTECTION.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maye Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection because I figured it would help me when something happen to the item I purchased. I have not had to use it but I hope it works if I needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a hold of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better be worth it. Hopefully when/if u need the service, it will be a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a problem with this service make sure you get that coverage

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    24 Hr Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that there is 24 hr tech service. You can call and tech will walk you through trouble shooting protocols. Then if not resolved they will schedule an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty it is very worth it thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is dependable and they do a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a little added insurance in case there is problems down the road. I have had problems in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always question should I get protection on my purchases. I always get protection for any electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty for Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a precaution measure to purchase extended warranty plan, you never know when a freak thing may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek sqaure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy have. A just know it the tv thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always purchase geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad plans and firmly believe in them. products are an investment, why not protect the investment the same way you protect your home or vehicle?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I'm the long run of my TCL tv ever acts up this will save me the money. It's happened before on other items where the warranty saved me. Just be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Mod Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is Always very Professional and Know their Stuff...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There no matter what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact if anything goes wrong or breaks the geek squad is there to help me anf make sure its fixed.

    I would recommend this to a friend