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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 722 Showing 14,421-14,440 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service. The came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan for Electronic devices. The best plan have for Oled Tv. Covers burns and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my TV purchase feel secure, I did it for the ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent service to deal with issues that can take place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experience with Geek Squad service plan in the past. This is why I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection from manufacturers warranty. Had another LG TV, never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in television as you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy a tv without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything of value from Best Buy their warranties are great and so easy if you need to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection to ensure my devices were covered it was a great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad they are the best no BS they are really awesome trust it the coverage is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service that anyone would be lucky to get ahold off, great overall experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not timely during the holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service department was good to work with and they went out of their way to get things going for me during the holidays...although I didn't get the TV until 12/28!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the Geek Squad Protection. Fast service when something breaks down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always go to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. alot of times things go wrong just after the manufacturer one end. always good to have for big price items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can always count on Greek Squad for great service and information about a purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the money and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty backs up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal always get Warranty backs up everything you ever had A problem.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.