Customer Ratings & Reviews

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

Very professional team installed my TV and took away the old one. All my questions were answered,

Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

I had an issue. The Geek squad came rithe out. Great guy.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

The pixels in my tv started going out. I called geek squad because I had bought a protection plan on the tv. They set me up a quick appointment to have a technician come out and diagnose the problem. The technician was very friendly and early which was great. All and all I was able to get a replacement on the tv. Smooth easy service!

Always always get the extended warranty you never know what can happen and bestbuys always come through.

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

Very dependable. Gives you a peace of mind for the coming years knowing your covered

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

Seems like it was a smart move to purchase an additional warranty at a reasonable price.

When my Sony TV's screen failed, I was relieved to remember that I had purchased Geek Squad protection. Frankly, I was expecting the service process to be a hassle, but it only took a couple of phone calls and my replacement TV (a newer version of the same TV) was on it's way. If you're looking at a major purchase, I'd definitely recommend purchasing a Geek Squad protection plan.

This product is durable and worth the money. Great product

Good in-store service. Product was unopened and no box damage.

Kelyn and another agent got my setup done quickly and with great skill and knowledge. Hopefully, I’ll never have to use the Squad service but if I do I will feel confident if they all are as knowledgeable, skilled and courteous as Kelyn.