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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30279 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 30,279 reviews
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never not have this extended warranty. I’ve used it many times and it made me feel very confident to continue to purchase these by the way they handle problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy these!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large curved and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, nice size for a small desk. Curve adds some nice angles to the view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make a big purchase without the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. Bought it for an LG we used to have and glad I did cus that tv took a dump on me. Best Buy made it easy to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrific to add security if something breaks down and hoping it never needs to be used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took great care of my claim!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan. It was a breeze submitting a claim 2 WEEKS before it expired. Geek squad attempted to repair my tv and when they couldn’t I was given store credit to purchase a new ones no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just for peace of mind. Will probably never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan incase the unthinkable happens to an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and great work. I took in my laptop computer that was all messed up and yes they fixed the problem and it didn’t take long. If you don’t have it get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this so I am not sure how to give a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more do you expect? It's a plan there in case you break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in assessed my TV and because it was under created a ticket to have it exchanged for a working and newer set. I purched an extended warranty for the new TV as well. It is a financial lode saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and black spots are impeccable! The best tv I've owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very thankful that I had a two year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help I get when bring the item in to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

    I would recommend this to a friend