Customer Ratings & Reviews

It is a wonderful product to have and I’m glad I purchased it.

I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

I wish I could sell this service for BBY... It is so inexpensive (based on the cost of the product) and depending on what it is you buy there really is not anything it does not cover - PLEASE, I beg you to read the fine print though, certain items have different coverages like any other "insurance" - this is just the easiest EVER!

This television has been great for our families movie nights

Worth every penny, when repair is not achievable, replacement is quick and easy. Purchase the 5 year plan, items replaced, home theater receiver, 55 inch tv and cd player all in the 5th year

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

very helpful in helping to exchange item. Only drawback was it was not volunteered to set up equipment weather it would be free or at an added cost and I did not think to ask as prior television was set up by delivery personnel.

Very good, service, is good to know if you need they’re here to help

This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

I signed on because their terms were good and I will have piece of mind. Nothing is predictable witha new product. I haven't had any issue so far but they sent an email to check on the product.

I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

Purchased Geek Squad fixed my flat screen TV. There was a problem which was fixed for free by Geek Squad. Took multiple visits but TV did work between visits just with some features not working.

I would definitely get this just in case if you need them.

Good good good good good good good good good gooood

I purchased this extended warranty because it covers parts and labor as well as in home repair. Even covers damage from lightning! One repair in the five year coverage and it will pay for itself.

Haven’t used it at the moment but happy with the offer

Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

I like that this is available because anything happens to the item and right away they are available to fix it

I f I ever need t use the protection plan it’s nice to know it’s there and well worth the money. I’ve checked out what other plans offer and this goes beyond all of them and it’s nice to know they stand behind their products like they do.