Customer Ratings & Reviews

I have not had to use this protection as of yet however, I am sure they will take pretty good care of my product.

Never remembered that I had this but didn’t need it

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

Keeps me at ease. Good to know that accidents are covered.

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

Hoping the warranty covers anything that happens to my tv

Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

The agent mounted my tv and all the equipment connection

I have always purchased coverage for my electronics (pricey ones) I have had great experiences with Geek Squad protection. MY son has had to replace his Laptop 2 times because of breakage and both times it was covered they were $1200.00 Laptops. Mine was also replaced $800.00 no charge. The cost of the protection for physical damage isn't cover with the manufacturers guarantee, but it is with Geek Squad.

Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

Great manager in Geek Squad Manager support. She went beyond to help us out

This is always great to have a extra piece of mind.

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my TV Set in case anything happens after Manufacturer Warranty expires and I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

Havent had to use it yet but have had a good experience with geek squad in the past.

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

Very knowledgeable agents that are ready to help out and install equipment.

Excelent service. Employees trained for the deferents TVs.