Customer Ratings & Reviews

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

So worth the money! Got a new TV comparable when the picture went dead on a model purchased two years ago. A. It difficult to cash in on during COVID and geek squad staff working remotely but in the end came away with a brand new TV!

I have used the warranty and the replacement was quick and easy.

Definitely a no brainer. Electronics break all the time. Protecting your stuff is a smart move

Always Worth Having a protection plan on electronics items.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

Love the extended warranty on big electronics. Have used it before and is awesome.

Geek squad is always coming in clutch and their service is always top notch

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

love geek squad and protection plans always need it

Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

The TV has great screen color. It looks so awesome in my living room. Great quality great price

In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

I buy all my electronics from best buy. They have great customer service and the best products

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.