Customer Ratings & Reviews

It's good to have because I would not have to buy another tv

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

Happy for the product and very satisfied to buy it

This protection plan will protect all of your items for 5 years

we haven’t had the need to use our geek squad purchase

Professional technician’s. Always helpful and always get the job done.

I have t had to use them yet but just from previous questions they’ve helped me with they’re great

The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.

Great service Fast and very friendly people I would recommend it

Excellent picture. Sound not that good. Documentation consists of too many pieces. Why not combine all into one booklet? Mounting feet seem too flimsy. Tipping danger. Feet should be beefed up. Be careful to note overall footprint width. It probably will not fit on your existing stand. I had to purchase a new piece of glass to accommodate extra width. Did not notice this because unit was wall mounted in store. My bad.

I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

Decent price for the protection coverage for 2 years.

I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.

I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9