Customer Ratings & Reviews

The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

Worth getting if you can. I have used this service and their techs are great.

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

They had delivered the TV safely and without any damage

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

Is perfect to care you tv is perfect warranty no problem to use

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

I like this Greek squad they handle my problems every time.

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Love geek squad protection peace of mind on my beautiful tv

Thanks Best Buy for having insurance programs, becasue some electronics fail.

Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

Usually get the geek squad stuff when I order from Best buy. Good stuff

Excellent "Peace-of-Mind" protection in case my TV fails in the future. I have used the protection plan many times in the past on other purchases and have not had any problems with Best Buy honoring the plan.

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.