Customer Ratings & Reviews

ALL modern electronics should be under and Extended Service Plan. From TVs to Computers, and Smart Phones, it seems, these days, that electronic devices can fail at a moment's notice. I've always believed in protecting my purchases with Extended Service Plans, and Geek Squad's Service Plans are no exception; I HIGHLY recommend purchasing a Geek Squad protection plan for all sensitive electronics.

The agent explained the extended warranty to us in a very easy to understand way, and we bought it because of that. Often this information is confusing. His presentation was not. Good job overall!

So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.

Haven’t had to use my Geek Squad team as of now. Love my new Samsung TV and sound bar!! Have used the squad years ago and it was as a simple easy process. Thanks Best Buy!!

I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

I have other products that the geek squad have fixed for me and I am happy with their service

Make no mistake bout it...U Need 2 get it..we had a Lg HG, for3 yrs. Squad came to work on it, within a few minutes, after he left, had 2 call him back, 4 same thing. After 45 mins, he couldn't repair it. Went next day, got a brand new Lg..cost? 0. Yes, when i purchased my new Samsung, u better believe, i got that 5yr...DON'T LEAVE THE store without it...u will b glad, this 1 review u read

I just got a 48" Lg B4 OLED TV. I decided to get the 5 year Geek Squad extended warranty, to just put my mind at ease. I thought that any repairs after the first year might be pretty expensive.

Love the geek squad protection! It offers a full protection package and in my opinion it is better than the TotalTech. If you're buying a big ticket item like a TV or any appliance, ask the customer service to cancel your TotalTech from this item and add the geek squad warranty instead. Your TV installation will still be covered because of your active TotalTech. What I don't like about TotalTech is that you have to pay a deductible on certain things... this is like an insurance now...

BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

I love geek squad. They answer all my questions and are very professional.i

I bought the 5-year protection plan for my TV and boy am I glad I did it Best buy's been honorable and keeping the terms and conditions and replace my broken TV I was a hero for my family

I've purchased all of my electronics, appliances, and cameras from Best Buy. And I not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! 10/10 I DEFINITELY RECOMMEND!

Feels good knowing my things are protected if something happens.

They helped me choose a product in my budget and size range

I am happy that I purchased an insurance plan for my new TV. The price offers peace of mind, in the event my TV encounters an issue and needs to be replaced.

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

Beautiful television picture. I am very happy I bought it.

With this worry free warranty, i have peace of mind about my product. If anything goes wrong they will fix it or replace it. And if your tv is larger than a specific size they will come to you.

The Geek Squad five year protection gives me peace of mind even if I never need to use it