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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30224 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 30,224 reviews
  • Rated 5 out of 5 stars

    Well worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent deal for the five years plan as it stands my tv did last two years before problems then they replaced it without worry. I was so happy with the 3 year plan I bought with the first tv when I got its replacement I added the 5 year warranty which also came in handy when the remote went bad and got replaced again covered. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad fix my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my 2years warranty and enjoyed be a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the security i need at the price i want. i made a good investment purchasing my hisense 75 inch 4k tv / hisense dolby atmos sound combo and this protection plan gives me a solid peace of mind. satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting warranty on any electronic i buy. The geek squad has you covered if you have any issues and they are so very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and have helped alot with electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad protection plan is worth it for major purchases. It’s affordable and provides excellent support for repairs or replacements. Their customer service is quick and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did on my desktop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used their service once on my computer and they did awesome. They explained fully what was wrong with this and advised me what to do if this happens again. Great people who fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. They make it very easy Incase of a damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIMOTHYB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP ADN SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS HAPPY WITH G squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP AND SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited Shipping areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted it by myself with help from a few friends as BestBuy doesn't deliver or come out to Eastern Oregon. Had to rent a trailer and fetch tv minus the fuel and time it took to retrieve my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a 65” Samsung OLED tv. I made sure to purchase a 5 year extended GeekSquad warranty for it as well for peace of mind. I definitely recommend to anyone to purchase an extended warranty for an electronics purchase like a big tv. It’s good to know that if anything happens to my tv in the next 5 years that I’m covered. The cost of the 5 year warranty imo is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad because they have always been so professional and bend over backwards to satisfy their customers. They have always treated me well. Today 09/20/2021 I went in to get a TV repaired that was almost brand new and they made the transaction so easy and aloud me to exchange it for a brand new one. This is why I have never ever purchased somewhere else even if the product I want is cheaper. I have literally spent thousands of dollars over the years at Best Buy and I always walk away knowing if anything goes wrong they will fix it. Always purchase the extra Geek Squad warranty it is well worth it and you will have no problems if your item stops working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it. Other than having my TV installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t used yet but never have any problems with this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been there before you guys do excellent work thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the tv shows very good and the girl in store was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Well Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Highly recommend if you need help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection plan out there! Loved it so much I got the same protection for my other(new) TV at my vacation home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage daughter, as she watches either Netflix or Hulu exclusively and is well-versed with the Roku box on our family TV. Pros: Easy setup, although you must go through the laborious process of activating and authenticating across all of your subscribed services (not a fault of the TV). Picture and sound quality are more than acceptable. Picture is better than on our famous-name bedroom TV, which we bought for 10x the price a few short years ago. Cons: Just one, so far. Someone else gave this a single star rating because they could not activate the star (*) option on streaming services to customize the picture settings. I too had this problem, until I added a device (PS3) to an HDMI input and found that I could bring up the option menu on this new input. I then went back to streaming and was pleased to see that the * option now works! Apparently Insignia is not aware of this. I opted for the 2-year service option for around $30, as I have some concerns about long-term performance. Very happy for now.

    I would recommend this to a friend