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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30234 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 30,234 reviews
  • Rated 5 out of 5 stars

    Protection service agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is for five years so it gives the freedom to have my tv services and save me money on the cost of repairs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for some piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad warranty when it makes the most sense, usually when I spend a significant amount of money, and the manufacturer warranty is only one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I tried to use it it very good and i really do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it's worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year protection plan from the Geek Squad. Hope we never have to use it, but it gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The the outstand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the services that come with this quality.And I would really recommend it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the price you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want this plan geek squad it will work for my tv glad I purchase it with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In two years, I’ve never had a problem they couldn’t fix. Whether in-store or with at-home service, they always deliver. If you’re looking for reliable tech support, Geek Squad is a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were great. Friendly and helped me set up my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting for any tv no matter where you buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal for protection in case anything happens to your devise during the first 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm stress free knowing Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a must, if you buy somethint for a $1,000 don't you want to have some sort of coverage on it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected and Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, but not one you should be weary of. Most protection plans have gotten a bad stigma over the years, but this Geek Squad protection plan has never let me down. Best Buy has also been helpful and resolved any product issues I've had due to this warranty. Protection covers numerous categories, so give yourself the peace of mind and pickup the added coverage, it costs essentially the same as a weeks worth coffeeshop trips but now you're TV is worryfree for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need to have the two-year plan with geek squad. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plans are pretty expensive but when you need something repaired or replaced the agents are on it, and it's usually a fast and easy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me a new tv the next week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the day before thanksgiving and I turned my tv on and the screen was white. I had only owned it for 13 months. I unplugged it and tried to turn it on and it wouldn’t work. I looked up the number for geek squad and spoke with a really nice person. They replaced my tv for free I just had to repurchase the geek squad for my new tv because it wouldn’t transfer over.

    I would recommend this to a friend