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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30190 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 30,190 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to protect my investment. I love having protection just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and highly recommended. They are providing good rewards too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it, showed me how to get ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service for not only all my electronics but customer service is top notch as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them but I am sure they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, always great service, advice and kindness .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are always who are depend on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s No doubt about it. If you have been a best buy loyal customer like myself then you would know that geek squad is definitely the go to for any purchase from here. They help you and they also give you a sense of security that your product is going to be protected no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is priceless to me because it allows me to enjoy my television. I don’t have to worry about if it will die on me like my Samsung did after 4 yrs. I will never buy Samsung again because their quality control on screens and laptops has gone way down. They are in such a rush to bring products to the market, they aren’t testing them properly. This plan will probably never get any use because my Hisense Tv seems to be working as should, but ya never really know. And that’s the great part of it because if it does act up - I’m covered for full five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was hooked up flawlessly! The delivery was smooth and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best protection plan I've bought. They came in and did a same-day repair on my TV and it was up and running. When it started having issues again and eventually died on me, Best Buy set me up with a new model of the same TV! Came the next day and dropped it off along with recycling the old TV for me. Gave me piece of mind and save me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on all my tv purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue. The Geek squad came rithe out. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A guarantee that it’s going to be perfect is well worth it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Great customer service. Terrific personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 85" t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this service but it gives me comfort if something should happen and i have the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, painless installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team installed my TV and took away the old one. All my questions were answered,

    I would recommend this to a friend