Customer Ratings & Reviews

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

Must have on any tv! Over the years I’ve made it a must to include geek quad on all my tv purchases. They are prompt, capable and stand by their products.

I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

Just purchased this service but it gives me comfort if something should happen and i have the Geek Squad.

I had an issue. The Geek squad came rithe out. Great guy.

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

Very professional team installed my TV and took away the old one. All my questions were answered,

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

Very dependable. Gives you a peace of mind for the coming years knowing your covered

Always always get the extended warranty you never know what can happen and bestbuys always come through.

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

This product is durable and worth the money. Great product

55” TV I purchased was 13 months old when the picture went out but there was sound, called Geek Squad and diagnosed over phone, parts shipped to my apartment and service man was here within a week. TV couldn’t be fixed and a replacement TV was ordered, all this during the Covid-19 virus. No replacement available so received a gift card for a new replacement ... Because of COVID-19 it took just over 5 weeks to get the replacement but understandable

Good in-store service. Product was unopened and no box damage.

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .