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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30244 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 30,244 reviews
  • Rated 5 out of 5 stars

    Awesome problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and polite would definitely do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for thanksgiving football

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8t back up incase anything breaks smart to be sure to have it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super friendly and was very informative about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have a service plan in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup incase it breaks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a bad value for protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to my home to see if there was a problem with my television. As well they came out to my home to help me find a replacement tv and delivered my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you are the truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for extra warranty type coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value, feels good to know that the Geek Squad has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave home without them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Timely, professional and took great care of the surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope to never have to use them for no reason to to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth delivery. Very friendly installation. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue is I need to return anything. No questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new 75"tv and thought it would be in my best interest to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep in peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty with electronic to avoid headaches on breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is always a good idea especially when you are dealing with expensive electronics which is all of them, I always get the extended warranty and it has saved me several times, I've had many items that have stood the test of time but with any mass produced products there are always a few issues, most of them are fine but if I end up with a flawed iten the extended warranty means I don't need to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice for gaming and anything else I say any want looking for monitor or something similar this is the best.

    I would recommend this to a friend