Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 30,267 reviews
  • Rated 5 out of 5 stars

    Piece of mind for large purchases over $1,000

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My TV remote broke, I brought it to bestbuy, they took it and sent me a neq one in a few days! I bought the 5 year warranty for my 55" oled LG TV because all the reviews said it gets burn in on the screen...it's been 3years and NOburn-in, absolutely no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everything except damage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covid19 contact-less delivery security, I guess?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird thing to ask for a review on, but okay. We basically got this as insurance because we were getting a tv delivered and the contactless delivery nulls the usual delivery-related insurance. So covid19 safety won out and we got this to be safe. Didn't need it for the delivery (that went well), and I suppose we have it in case we need it going forward. Hopefully we don't. You know how it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and Their availability is very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for peace of mind. You never know when a cat with knock down your new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was very professional and explained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with this one !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add the Geek Squad Protection plans.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the GSP or GSPR plans to just about every item I buy that offers them. At worst it is like a cheap insurance plan for my new item that I don't wind up using because the item held up great. At best they are there should something go wrong and I don't have to pay the full cost of a repair or replacement out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection behind your back. Easy to pay and apply protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best way to keep our equipment protected, excellent extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying extra warranty always gives piece of mind . They replaced a washer for me before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I just hate that I can't bring it directly to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it may cost a little extra, but you get extra time on your warranty... No brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it but heard great experiences

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have it and not need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to utilizing their services if needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get help from the Best Buy team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Everything is great! Thanks geek squad hooge is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBoxp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the helped i need to make my son Mello happy for his bday thanx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Delivery and Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful young men from the Geeks delivered and installed the TV smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service after factor warranty has expired. Customer service has always been great and we purchase this on all our Electronics . Very pleased with our service after the sale.

    I would recommend this to a friend