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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30328 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 30,328 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been great to help and Diagnose and repair what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good idea if you buy a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs aren't lasting as long as they used to. Sometimes less than a year before they develop a critical issue. This takes the worry and hassle out of getting it repaired or replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad offers good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars because the protection is good but Best Buy in store customer service tried to make me pay twice for Geek Squad protection if my son hadn't noticed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but good to know I have it in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All products with warranty is always good to have if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the warranty it is just good to have if u need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice having this team to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in protection for oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes burn in protection, 5 years is great for early oled tech that still have a small risk of burn in. I’ll be fully utilizing this if any burn in or dead pixels arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when you spend big $ for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these plans for every product I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties are economical and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If U need the Coverage its comforting knowing that you have five years if the need of repair or replacement arises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered like Baby in a Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I’m glad it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek is worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

    I would recommend this to a friend