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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 30,331 reviews
  • Rated 5 out of 5 stars

    Good to have it if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy but sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this yet but because of the deal I got on the tv I figured I’d add this plan. Had a friend need pixel replacement twice and though the tv is great can’t be too safe so went with the 5 year protection to be safe .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and coverage insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's help to know where i can get my flat screen tv fix in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of costly but a fair deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think twice-Buy Geek Squad Protection option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service ever. I'm so glad someone created this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing that my tv is protected against any issues that may arise with the geeksquad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend adding this to any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased four TVs from Best Buy in The Last 5 Years I will not purchase anything without the Best Buy warranty they stand behind what they sell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was well worth it for TV failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warranty protection plan. Hopefully I will never have to use it but if I do I am glad I have it. I purchased the same plan on an older tv I bought from best buy years ago and it was totally worth it. If you are buying an expensive tv I would highly recommend it just to give yourself the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection = Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection means total peace of mind while using tech devices, I can focus on what I needed to do knowing that BestBuy got my back if something goes wrong with my device.I always buy protection when I shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy a TV without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benefits for the price was excellent. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money by the time you pay for this you could have a new upgraded itrm

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the tv home and hooked it up our self. Discovered a line going down the screen.

    I would recommend this to a friend