Customer Ratings & Reviews

Love it grand daughter was very happy. And easy to set up

Piece of mind for my investment. If anything we're to go wrong they'll fix or replace (hope to not have to use)

Purchased this at a very affordable price to protect my new television. Gives me great piece of mind, knowing I have five years additional protection for my purchase!

Worth it! Their services have assisted me in the past with Apple products and any questions I had.

Although we ended up not needing Geek Squad to mount the new TV we bought from Best Buy, I wanted to share some appreciation for the tech who initially came out to do the job. He was extremely friendly and knowledgable, and gave me a really valuable recommendation on the type of screen size that was right for our living room. I ended up exhanging the original TV I bought for a different TV, which turned out to be a much better fit for the room — just as he predicted. Really appreciated his insight and am planning to use Geek Squad in the future.

I haven’t had to use it yet, but I have on other products and they’ve always come through

Cant speak on other warranties or services but definitely geek squad took care of me. Specifically Norman the tech i was lucky to get. This is a must have and it gives you a peace of mind

Love getting this kind of protection! I've always gotten protection with anything I've gotten from Best Buy and they never disappoint.

Geek squad is the best. The process was easy and fast.

Couldn’t do it without her she found everything for me. I didn’t even have to worry about it just went to the geek desk and she helped me out.

Love the confidence of having 5 years of worry free use of my new T>V> thanks to my 5 year Geek Squad warranty.

THE AGENTS IS VERY FAST AND RESPONSIBLE. I RECOMMENDED GEEK SQUAD

I have used the Geek Squad and had. My problems solved without hassle and fast. Crew of the squad were well informed.

The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

I'm very happy with the five year extra warranty.I didn't think, however it was.Especially a great buy to get it.Thought it would be a little bit less

I came into the store(6/13/25) in a highly distressed state of mind having my finance passing away just 4 previous days that week. I showed Jake of the Geek Squad a photo of my home TV screen and he immediately went into action to help me. He was kind, calm, and expressed his sympathy to me for my loss. When he was finished doing what he had to do to resolve my issue, he came back and told me the good news -I was getting a new TV. What a relief. Thank you Jake you deserve a raise!

Electronics are so expensive and more defective nowadays, you'd be crazy not to get the warranty.

Workers were professional and knowledgable. Told exactly where I wanted the Tv and they were able to do exactly that. They were also cleaned their work area when they were done. Grest work guys. Thanks.

I have good experiences with this extended warranty from Geek Squad, so I have piece of mind by always purchasing it. Would recommend for sure.

The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.