Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30356 reviews
(30,356 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Without a doubt Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use it so I gave it five stars because it was there IF i needed it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent’s delivery was efficient and on time. !!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installation and Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a big reason why I bought the TV I did through Best Buy. This was a gift for my parents, and I knew that if they had any problem with the TV that Geek Squad would take care of them.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a sensible purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A 2 year replacement is just sensible for the price and the technology
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. I don't know how much I can recommend the insurance
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great andnhas coverd the items i have purchased with little fuss
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good plan if I ever need it so got it in case
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Comes in handy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with my LG Nanocell tv. The tv warranty only covers for a short period of time, so this will definitely help out if anything happens to the tv after the expiration of the tv warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Alway needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Abigail. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great plan if it breaks lasts a long time and they have varieties.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to had the need to use. Hopefully I will not be able to rate this in the future.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
get tv and get your protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. We didn’t have to wait to get our issue resolved. Highly recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best buy workers and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. I have never had an issue with repair or workers.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and gives me piece of mind against costly repairs.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and gives me piece of mind against costly repairs.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I totally love the new laptop!! It is light weight and runs great. Apple products are the way to go.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Buy With Any Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra coverage is definitely well worth it especially if coverage for something like electronics.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covers Burn In on OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.