Customer Ratings & Reviews

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

Always happy with my service package's. Wouldn’t buy anything with out

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

Warranties from Geek squad are the absolutely best. Anything goes wrong, just return it. Easy.

I got this after applying for the credit card and I got it for the same price as a 2 year warranty. Having a warranty made it easy to get my television fixed by the geek squad. it covers almost anything.

Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.

This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

Best Buy always takes care of my needs. They are the best for electronics

Just get the protection. It will save you one day.

Just get the protection. It will save you one day.

i got my issue resolved that same day they had some really geat adise

It was very easy to mounted on my wall. I TOOK ONLY few minute. Really they are genius

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.