Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 30,362 reviews
  • Rated 5 out of 5 stars

    Great Service Plans And Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have they are very knowledgeable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process. Quick service. Respectful humans. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A regardless service. All the staff very good and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and set up my TV and my remotes, great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do a great job troubleshooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best and good at solving problems and making suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help me all the time with many different things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced faulty tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad and thankfully i had program. Tv i had for year and a half went bad and they replaced it in one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have 5 yrs of coverage from the Geek SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Figueroa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great to have piece of mind if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, Reassurance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far especially because not had to use it! But I'm very please to have good value for extended coverage if need down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK-A-MANIA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always throw on a warranty because you just never know when it'll save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet. So not sure.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan had it for over a year and havent had touse it yet i am glad i invested in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know stuff will be protected for a while past the factory warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy LG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG TV's! I bought a Samsung before as a floor model and I'll pay the extra for LG from now on. The picture is crisp and clean.

    No, I would not recommend this to a friend