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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30393 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 30,393 reviews
  • Rated 5 out of 5 stars

    Just do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad offers solid assistance and protection when it comes to best buys tech. Really happy i purchased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Extended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty extended is bestbuy fast fix or replaced with new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase when my wife gets a new phone. Not That expensive and gives me peace of mind. Have not had to use it now or in the past thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Very quick and direct with answers to questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a big purchuse without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Years of Geek Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I bought it as a precaution. Haven't needed to use it and I have never dealt with the Geek Squad before. Time will tell if this was a best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven’t had to use the Geek Squad with this subscription I’ve used them in the past and they always deliver. One of the best services they offwr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really glad i have this program. Its a much needed safety net.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    installed quickly

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gs service, installed my tv perfect and still have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage they got me fixed up right away when I went in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is a nice thing. With protection i can enjoy my TV to the fullest without worrying like a helicopter parent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good options to have. Although I haven’t used it, it’s good to know that it’s available if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feeling knowing my TV is covered for an extended period. If I never need it, even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you will ever own great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very satisfied with the program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

    I would recommend this to a friend